In the heat of high-intensity seasons, we offer a 24/7 phone service and escalation to our Senior team is always possible in cases of emergency.
Please ensure you have the latest version installed and your code ready before contacting us.
We host and support the common masterdata supplier for the New Zealand Pipfruit Industry.
All our newer product updates are delivered automatically to each site via the Radfords Updater allowing you to schedule install times and monitor if updates have been applied to all computers. If you are having problems with the Radfords Updater or any of the updates below, just contact us and we’ll give you a hand.
If you require help please use the following:
Radfords MasterData Online Support: masterdataonline@radfords.co.nz
NZ Apples & Pears - Varieties & New Pack Types: Christine McRae: christine.mcrae@pipfruitnz.co.nz
T&G Global MasterData Support: MasterData2@tandg.global
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RADFORD SOFTWARE LTD
150 Seventeenth Avenue
Tauranga 3140, NEW ZEALAND
+64 7 579 1106 (NZ)
+61 1800 319 609 (AUS)