FreshPack and FreshQuality are game-changers for the packhouse and coolstore, and will transform workflow and quality management in the heart of your business.

FreshPack FreshQuality FreshShift FreshInsights


FreshPack, our farm management software enables more efficient grading and packing, and full traceability of all types of produce – from harvest through dispatch and all the way to the customer.

  • Easily track bins and trucks
  • Manage all packing and labeling
  • Improve quality control and traceability
  • Manage coolstore inventory
  • Manage orders and payments
  • Customizable reporting and dashboards
More Details Get in touch
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Inward Bins

  • Receipting of bins
  • Capture of bin details
  • Capture of truck dockets
  • Scanning of bins

Packing & Labelling

  • Set-up pack-run
  • Set-up graders
  • Select bins for packing
  • Print pack labels
  • Print labels online from table
  • Palletise packs
  • Print pallet cards

Quality Control

  • Capture quality results
  • Automated grade validation
  • Easily identify and segregate failed product
  • Trend reporting
  • Fully configurable QC defect definitions

Coolstore Management

  • Inventory management
  • Pallet locations
  • Empty bin management
  • Product reworking

Order Management

  • Create orders
  • Pick pallets to order
  • Pre-allocate pallets
  • Allocate pallets

Reports & Dashboards

  • Multi-level reporting
  • Easy to use pivot tables & charts
  • Customized reporting & dashboards
  • Interface to other Radfords products or 3rd party applications

Let us show you what FreshPack can do for your business

Get in touch


Our FreshQuality application makes sampling, QC and market compliance easier and more accurate.

  • Simplify sampling and recording
  • Improve QC pre and post-pack
  • Apply and control market holds
  • Get full reporting and analysis
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Quality Control

  • Record sample data from any type of produce including rolling fruit samples, grade and phyto sampling, reject analysis, etc.
  • Can be used for both pre-packing quality checks as well as condition checks on packed fruit.
  • Record fruit test results for Brix / Pests / Defects / Pressure / SPI / Colour tests and record overall fruit loss.
  • Automatic grade validation based on live captured quality results.

Fully Configurable

  • Defect definitions, sample types, market holds and actions / alerts / email notification as well as grading graphs are fully customisable, enabling fast response to fruit going out of grade.
  • Global layouts can be applied centrally to multiple PCs. Multi produce and multi season capable.

Market Holds

  • Market holds can be automatically applied based on pests identified in inventory enabling segregation of failed product. Internal holds can also be applied in order to comply with a variety of internal business rules.
  • Where available, industry-specific standards for pests and defects can be imported.

Tablets & Devices

  • Fruit sampling and condition checking available directly from a tablet enabling staff mobility.
  • Fully customisable touch screen feature allows for online grading of fruit.
  • FreshQuality integrates directly with selected scaled, penetrometers and refractometers to automate data capture from these devices.


  • Show live quality trends for a current packrun.
  • See quality trends over time or even across seasons.
  • Report quality by packrun or batch.
  • Report Fruit Tests.
  • Create custom reports using pivots or grids

Let us show you what FreshQuality can do for your business

Get in touch


FreshShift enables visibility and management of people and productivity for better cost control.

  • Track and analyze downtime
  • Manage staff numbers and labor costs
  • View real-time productivity data
  • Analyze performance by shift, site or area
  • Keep production on-target
  • Monitor KPIs
More Details Get in touch



Shift Analysis

  • Track labour costs and manage staff numbers
  • Keep to production targets
  • Hour-by-hour cost analysis and production information as the shift progresses


  • Accessible from anywhere with a broadband connection
  • Multi-user access, administrator controlled
  • Sharing of key information for multi-site businesses in real time

Downtime Analysis

  • Record and track downtime
  • Analyse downtime in detail by userdefined categories
  • Report on downtime to observe trends and identify areas for improvement
  • Track throughput losses and reasons


  • Real-time production data
  • View current trays/hour and cost/tray
  • Show reasons for and duration of downtime

Shift Templates

  • User-defined shift templates with user defined roles for easy daily set-up
  • Set up labour costs against different roles
  • Different access levels - i.e. hide salary information from general users


  • Key performance indicators
  • Production reports
  • Easy to use pivot tables
  • Exports to various file formats

Let us show you what FreshShift can do for your business

Get in touch
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    It’s a challenge for any system to keep abreast of so much information, yet FreshPack handles it with ease.


    Case Study
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    The system has revolutionised packhouse and business operations and delivered measurable efficiencies.

    PIÑATA FARMS Sales & Marketing Manager

    Case Study
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    We pay growers for what we pack, not what we sell. Radfords designed a bespoke grower payments add-on function to handle this arrangement.


    Case Study
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    From our first meeting, through to implementation and now using our software, the Radfords team has been faultless.


    Case Study
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    Radfords demonstrated a stronger customer focus than all other competitors. The ability to engage customers and growers with a fully automated and easy to use system is critical for our business.

    Managing Director, Red Rich Fruits NSW
    Matt Palise

    Case Study


FreshInsights aggregates data from all your systems, enabling you to look at your business in new ways and make more informed decisions.

  • Centralize business data
  • Track performance across all areas
  • Maintain data security and control access
  • Generate grower and financial reports
  • Make faster business decisions
  • Simplify information sharing
  • Build high-level overviews
More Details Get in touch

FreshInsights KEY FEATURES



  • Make decisions faster, based on correct information
  • Track performance across your organisation
  • Reduce time spent updating and passing around Excel spreadsheets
  • Avoid user error related to importing or manually updating data in Excel
  • Unlimited user access included in license

Tailored Data

  • Similar look and feel to Excel spreadsheets but more easily locked down and shared
  • Build high-level overviews
  • Easy access to information tailored to you
  • Arrange, filter and format into personalised save-able layouts

Centralised Data

  • One source of the truth for all users
  • Combines data from multiple sources
  • Maintains data integrity
  • Auto-refresh on configurable schedule

Dashboards / BI

  • Can be configured to drive 3rd party business intelligence tools like Microsoft PowerBI

Data Security

  • Organise users into security groups
  • Limit functionality / visibility by security group
  • Full administrative control over what different users can see


  • Integrated report designer
  • Create personalised reports, using data from multiple systems
  • Generate grower and financial reports
  • Allows you to set up for 'One-click' reporting

Let us show you what FreshInsights can do for your business

Get in touch

Key info for IT

We provide a fully-developed, vertically integrated offering that will transform productivity, traceability and reporting across the business.

Tech details

Key info for Finance

Our farm management software integrates with your existing financials to give complete visibility of everything, everywhere, all the time.

Financial details

Book a demo and experience the potential.

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