Pack
FreshPack and FreshQuality are game-changers for the packhouse and coolstore, and will transform workflow and quality management in the heart of your business.
FreshPack
FreshPack, our farm management software enables more efficient grading and packing, and full traceability of all types of produce – from harvest through dispatch and all the way to the customer.
- Easily track bins and trucks
- Manage all packing and labeling
- Improve quality control and traceability
- Manage coolstore inventory
- Manage orders and payments
- Customizable reporting and dashboards

FRESHPACK KEY FEATURES
Inward Bins
- Receipting of bins
- Capture of bin details
- Capture of truck dockets
- Scanning of bins
Packing & Labelling
- Set-up pack-run
- Set-up graders
- Select bins for packing
- Print pack labels
- Print labels online from table
- Palletise packs
- Print pallet cards
Quality Control
- Capture quality results
- Automated grade validation
- Easily identify and segregate failed product
- Trend reporting
- Fully configurable QC defect definitions
Coolstore Management
- Inventory management
- Pallet locations
- Empty bin management
- Product reworking
Order Management
- Create orders
- Pick pallets to order
- Pre-allocate pallets
- Allocate pallets
Reports & Dashboards
- Multi-level reporting
- Easy to use pivot tables & charts
- Customized reporting & dashboards
- Interface to other Radfords products or 3rd party applications
Let us show you what FreshPack can do for your business

FreshQuality
Our FreshQuality application makes sampling, QC and market compliance easier and more accurate.
- Simplify sampling and recording
- Improve QC pre and post-pack
- Apply and control market holds
- Get full reporting and analysis
FRESHQUALITY KEY FEATURES
Quality Control
- Record sample data from any type of produce including rolling fruit samples, grade and phyto sampling, reject analysis, etc.
- Can be used for both pre-packing quality checks as well as condition checks on packed fruit.
- Record fruit test results for Brix / Pests / Defects / Pressure / SPI / Colour tests and record overall fruit loss.
- Automatic grade validation based on live captured quality results.
Fully Configurable
- Defect definitions, sample types, market holds and actions / alerts / email notification as well as grading graphs are fully customisable, enabling fast response to fruit going out of grade.
- Global layouts can be applied centrally to multiple PCs. Multi produce and multi season capable.
Market Holds
- Market holds can be automatically applied based on pests identified in inventory enabling segregation of failed product. Internal holds can also be applied in order to comply with a variety of internal business rules.
- Where available, industry-specific standards for pests and defects can be imported.
Tablets & Devices
- Fruit sampling and condition checking available directly from a tablet enabling staff mobility.
- Fully customisable touch screen feature allows for online grading of fruit.
- FreshQuality integrates directly with selected scaled, penetrometers and refractometers to automate data capture from these devices.
Reports
- Show live quality trends for a current packrun.
- See quality trends over time or even across seasons.
- Report quality by packrun or batch.
- Report Fruit Tests.
- Create custom reports using pivots or grids
Let us show you what FreshQuality can do for your business
FreshShift
FreshShift enables visibility and management of people and productivity for better cost control.
- Track and analyse downtime
- Manage staff numbers and labor costs
- View real-time productivity data
- Analyze performance by shift, site or area
- Keep production on-target
- Monitor KPIs

FRESHSHIFT KEY FEATURES
Shift Analysis
- Track labour costs and manage staff numbers
- Keep to production targets
- Hour-by-hour cost analysis and production information as the shift progresses
Web-based
- Accessible from anywhere with a broadband connection
- Multi-user access, administrator controlled
- Sharing of key information for multi-site businesses in real time
Downtime Analysis
- Record and track downtime
- Analyse downtime in detail by userdefined categories
- Report on downtime to observe trends and identify areas for improvement
- Track throughput losses and reasons
Dashboards
- Real-time production data
- View current trays/hour and cost/tray
- Show reasons for and duration of downtime
Shift Templates
- User-defined shift templates with user defined roles for easy daily set-up
- Set up labour costs against different roles
- Different access levels - i.e. hide salary information from general users
Reporting
- Key performance indicators
- Production reports
- Easy to use pivot tables
- Exports to various file formats
Let us show you what FreshShift can do for your business
FreshInsights
FreshInsights aggregates data from all your systems, enabling you to look at your business in new ways and make more informed decisions.
- Centralise/centralize business data
- Track performance across all areas
- Maintain data security and control access
- Generate grower and financial reports
- Make faster business decisions
- Simplify information sharing
- Build high-level overviews

FRESHINSIGHTS KEY FEATURES
Orders
- Create orders and order lines with integrated order sending & splitting to sub-sites or suppliers.
- Order revisions.
- Trading costs.
Inventory
- View inventory in store, allocated and loaded out.
- Track inventory by shipment
- Transfers to other coolstores
- Tracking of packaging and pallet bases
Invoicing
- Invoicing by shipment and option for creation of Buyer Created Invoices
- Credit notes
- Integration with financial packages and optional "payments received" processing for invoices.
Interfaces
- Exchange order and load-out files with a coolstore application.
- Import packed quantities from a packhouse application.
- Transfer value of sales to third party grower payments application. e.g. Interface to accounting suites.
- Create payment files
- Interface to major marketers e.g. T&G
Grower Payments
- Allocate fruit quantities to grower pools
- Pool payments
- Advance payments
- Progress payments
- GST calculation
- Carry over grower balances
- Move growers out of pool
- Deductions after pool and tax calculation
Reporting
- Send grower payment advices
- Pool summary reporting
- Export data into Excel
- Comprehensive sales analyses.
Let us show you what FreshInsights can do for your business
It’s a challenge for any system to keep abreast of so much information, yet FreshPack handles it with ease.
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The system has revolutionised packhouse and business operations and delivered measurable efficiencies.

We pay growers for what we pack, not what we sell. Radfords designed a bespoke grower payments add-on function to handle this arrangement.

From our first meeting, through to implementation and now using our software, the Radfords team has been faultless.

Radfords demonstrated a stronger customer focus than all other competitors. The ability to engage customers and growers with a fully automated and easy to use system is critical for our business.

Key info for IT
We provide a fully-developed, vertically integrated offering that will transform productivity, traceability and reporting across the business.
Key info for Finance
Our software integrates with your existing financials to give complete visibility of everything, everywhere, all the time.